To reduce delivery times, logistics companies are constantly reeling. Logistics incorporates the integration of several aspects like material handling, transportation, warehousing, inventory, documentation, and information exchange. Traditionally, logisticians have used multiple logistics software for each of the processes. This approach although cost-effective has led to several hiccups when it comes to coordination between processes. Without the help of technology, managing all these processes can quickly feel overwhelming. 

Below are the reasons why you must utilize the latest Logistics Management Software to help your business get more efficient.

Clear communication between processes

Since logistics plays a vital role in the movement of goods, the availability of information is of utmost importance. With the involvement of multiple stakeholders, accurate and timely communication is essential for success. Automating communication with the help of state-of-the-art logistics software helps to share the right information with the right people at the right time. Logistics organizations can schedule and share daily shipment status reports to notify customers. Automatic notifications and alerts for critical pre-configured milestones can be sent to relevant parties to induce necessary response action.

Workflow management

Improving the existing processes with the help of workflow management, allows logistics companies to control how a process must work. Process workflows remove bottlenecks and obstacles that cause delay and higher costs. It also helps in meeting strategic and service level objectives and closes the gaps identified in the evaluation. With workflows, logistics companies can identify opportunities for:

• Functional improvements in existing processes
• Ways to utilize new technology to improve performance and reduce costs
• Key performance indicators to measure the process

Reduced redundancy

An automated logistics software solution reduces the number of times one has to enter data, thereby leading to a lessening of errors. Charges, port names, routes, compliances are data-heavy processes. Repeatedly entering information can be a cause of human errors. Modern-day solutions are built to store information as master data. In subsequent repeated data entries, master data is presented to be picked with the click of a button.

Say, for instance, a regular customer exporting the same product to the same location, many fields will remain unchanged such as the name of the shipper or freight classification. 

Enabling smarter decision making

In the Logistics industry, information reporting can change the way companies do business. The use of information-based decision-making is of high importance due to the interdependency of processes and the involvement of multiple parties. Logistics ERP software uses data to extract required information with help of a reporting module. Logistics companies improve decision making in many ways such as:

• Effective usage of available information
• Decision making based on real-time & historical information
• Performance measurement
• Customer intelligence & identification of areas for cost-cutting

Visibility for your customers

Customer service is a major part of a service-driven industry like freight forwarding & logistics. Automating customer service processes smoothens customer experience and satisfaction. Notifications triggered over email or SMS can be sent to the customer along with a daily shipment status report. Logistics software like Logi-Sys provides a web-integrated customer portal that can automate shipment tracking. Such portals can allow customers to submit new orders, check their bills and outstanding payments.

In a recovering economy, automation using software helps processes become cohesive to strengthen your business. Logi-Sys is an end-to-end comprehensive software that has been used by logisticians for over two decades. Automating operational processes with help of Logi-Sys can help LSPs to achieve the expected levels of service.